According to the 2024 DGSN report, the technical teams have modernized and updated several IT systems aimed at enhancing citizen security, by connecting the IT system for managing police districts (GESTARR) to the new IT system for managing criminal cases and offenses processed by local entities. They have also digitized established procedures in order to ensure optimal processing of judicial cases.

This platform enables the monitoring of case processing, leveraging data provided by GESTARR, from initial stages through to submission to the competent judicial authorities. It encompasses all investigation and inquiry measures along the way.

The DGSN notes that this system is being deployed in the police prefectures of Kenitra, Tangier, Settat, Marrakech, Meknes, in the regional security of Ouarzazate, Errachidia, Taza, El Hoceima and in the provincial security in Salé, Safi, El Jadida, with a view to its generalization nationally.

In parallel, the technical services of the DGSN have contributed to developing several IT apps and solutions to allow police officers to better carry out their missions. In this regard, an independent IT program was developed to allow judicial identification services to build and manage an integrated national database of suspects' composite sketches, enriched with detailed identity and physical appearance characteristics.

This app, integrated with a dedicated AI solution, enables judicial police services in charge of criminal investigations to identify suspects quickly and accurately, adding that the use of this application is currently in the operational testing phase at the police prefectures of Casablanca and Agadir, with a view to its generalization in the near future.

In accordance with the international standards required for the National Laboratory of Scientific and Technical Police to obtain ISO 17025 certification for all its activities, the DGSN IT teams have equipped this Laboratory with a series of innovative digital solutions, which ensure precise monitoring of judicial evidence handling, from receipt and seal opening to analysis and submission of results to the competent services, according to an end-to-end digitalized process that adheres to the technical standards and professional ethics requirements relating to the integrity of evidence preservation.

Furthermore, to enhance the effectiveness of security interventions in public spaces and to strengthen mechanisms for monitoring police patrols, the DGSN services have continued the generalization of an integrated urban video surveillance system in 2024. This system is based on public networks of surveillance cameras installed across the major urban areas in Casablanca, Marrakech, Fes, Meknes, Agadir, Rabat, Tetouan, Safi and Oujda.

This system, developed and operated through partnerships with competent local authorities, is complemented by over 4,300 bod-worn cameras and an additional array of cameras installed in police vehicles. All these devices are connected to new-generation command and coordination rooms, in order to guarantee speed and effective interventions in public spaces.

To further enhance this video surveillance system, the DGSN services have introduced surveillance mechanisms utilizing drones. A total of 26 integrated systems of these drones have been acquired, specifically designed to combat networks engaged in irregular immigration, human trafficking, and drug trafficking in border areas.

This system also facilitates the oversight of major events and sporting activities scheduled to take place in our country in the coming years. Numerous police officers have been trained in operating this technical equipment and utilizing the data it produces to enhance security operations.

As part of a strategic plan to integrate AI into its operations, the DGSN advanced its testing of the second generation of a new system designed to leverage urban surveillance camera networks and body-worn cameras. This system aims to enable the automatic recognition of license plates on urban roads.

This project, which has reached an advanced stage at the police headquarters in Casablanca and Agadir, successfully identified 246 vehicles reported stolen and 410 vehicles linked to individuals subject to national arrest warrants for suspected involvement in various crimes this year.

Leveraging new communication technologies to better serve citizens, the use of the social platform "Facebook" to disseminate and circulate search notices for missing children has significantly enhanced the effectiveness of the "Tifli Moukhtafi" (My Child is Missing) software. This system, integrated with police districts nationwide, facilitated the identification and location of 59 minors reported missing under suspicious circumstances this year.